ITIL V3 - Ready, Set, Go! Enhancing What You've Started
A Free Educational Webcast
On Demand Speakers: Ken Wendle, Client Engagement Manager, Worldwide ITSM Practice, HP Education Services
Tom Nielsen, ITSM Education Program Manager, HP Education Americas
With the long-anticipated arrival of ITIL v3, the fear and uncertainty around it can finally be dispelled. Has it been completely rewritten? Will you have to start over again – move backward before moving forward? The answer is, "No!"
ITIL v2 focused on service management processes. The new version, which has matured in step with the IT industry, is based on the realization that managing IT requires more than just a set of processes. This time ITIL shows exactly how they are used to deliver services that support the business – but the processes from v2 are still there, providing a solid foundation.
- Learn what hasn't changed in ITIL v3.
- Discover what approach may work best as you begin to implement ITIL v3 concepts.
- Find out how HP can help.
Don't miss this LIVE Webcast! "Get set" for ITIL v3 implementation by learning what remains unchanged in ITIL v3 and how you can enhance what you've already started.
Register below for: ITIL V3 - Ready, Set, Go! Enhancing What You've Started!
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